Merchants Service Desk Manager Vacancies in Port Elizabeth – Deadline 15 Nov 2023

Discover the latest Merchants Service Desk Manager Vacancies in Port Elizabeth with this concise guide. Learn about the requirements and application processes for Service Desk Manager Jobs at Merchants. Begin a fulfilling career by applying for Merchants Service Desk Manager Jobs in Port Elizabeth, and eliminate doubts about current Merchants Service Desk Manager Careers by Reading the Entire Article.

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Merchants Service Desk Manager Vacancies in Port Elizabeth 2023 – Eastern Cape Jobs

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Merchants Service Desk Manager Postion Requirements:-

Explore the diverse qualifications for Service Desk Manager Jobs at Merchants in this succinct paragraph. Find the eligibility criteria for Merchants Service Desk Manager Vacancies outlined below.

• ITIL v 3 certified
• A minimum of ITIL v 3 foundation is required. ITIL v 3 Expert / Specialist (Intermediate Service Operation and/or Continual Service Improvement) is preferred
• At least 5 years’ industry experience in large scale, complex IT service delivery and support environment essential
• Resource needs to have a demonstrable track record of working within an IT Service Management and Call Centre environment, with working experience in a leadership and/or management role
• Prior experience in ITSM toolsets (example Ivanti Service Manager, BMC Remedy, ServiceNow) essential Experience of operating in multi-cultural and global environments and working in a matrix organisation required.
• COBIT, Sig Sigma and any technical qualifications such MCDST (Microsoft Certified Desktop Support Technician) is an advantage

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